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Privacy Policy

Last Updated: December 10, 2025

1. Introduction

Beem Pte Ltd ("BeemHR", "we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our HR management system.

This policy applies to all users of BeemHR, including company administrators, HR managers, and employees.

2. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary to provide our services as agreed in your contract
  • Legal Obligations: Compliance with employment law, tax regulations, and other legal requirements
  • Legitimate Interests: Improving our services, security, and fraud prevention
  • Consent: Where you have explicitly provided consent for specific processing activities

3. Data We Collect

3.1 Personal Information

  • Full name, email address, and contact details
  • Employment information (job title, department, employee ID)
  • Date of birth and identification numbers
  • Banking details for payroll processing
  • Tax information and CPF details
  • Leave and attendance records
  • Qualifications and professional certifications

3.2 Technical Data

  • IP addresses and login information
  • Browser type and device information
  • Usage data and system logs
  • Cookies and similar tracking technologies

4. How We Use Your Data

We use your personal data for the following purposes:

  • Providing and managing HR services (payroll, leave management, employee records)
  • Processing payroll and benefits administration
  • Compliance with legal and regulatory requirements
  • Communicating about your employment and HR matters
  • Generating reports and analytics for company administrators
  • Maintaining system security and preventing fraud
  • Improving our services and user experience

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Your Employer: Company administrators and authorized HR personnel can access employee data necessary for HR operations
  • Service Providers: Third-party services that help us provide our platform (hosting, email delivery, payment processing)
  • Legal Authorities: When required by law, court order, or government regulation
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

All third-party service providers are bound by data protection agreements and are only permitted to process your data for specified purposes.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically:

  • Active employee records: Duration of employment plus 7 years
  • Payroll records: Minimum 7 years as required by law
  • Leave records: 7 years from the date of the record
  • System logs and audit trails: 2 years

7. Your Rights Under GDPR

If you are located in the European Economic Area (EEA) or UK, you have the following rights:

  • Right to Access: Request a copy of your personal data we hold
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data (subject to legal obligations)
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
  • Right to Lodge a Complaint: Contact your local data protection authority

To exercise these rights, please contact your company administrator or email us at privacy@beemhr.com

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Regular backups and disaster recovery procedures
  • Employee training on data protection practices

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions recognizing equivalent data protection standards
  • Other legally approved transfer mechanisms

10. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze system usage and performance
  • Improve security and prevent fraud

You can control cookies through your browser settings, but disabling cookies may affect the functionality of BeemHR.

11. Children's Privacy

BeemHR is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform. The "Last Updated" date at the top indicates when the policy was last revised.

13. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Data Protection Officer
Beem Pte Ltd
Email: privacy@beemhr.com
Address: [Your Company Address]

For EU/UK residents, you also have the right to lodge a complaint with your local supervisory authority.

Terms of Service

Last Updated: December 10, 2025

1. Acceptance of Terms

By accessing or using BeemHR ("Service", "Platform", "System"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you (either as an individual or on behalf of an entity) and Beem Pte Ltd.

2. Definitions

  • "Company Administrator" refers to the organization that subscribes to BeemHR services
  • "User" refers to any individual accessing the platform, including employees and administrators
  • "Data" refers to all information, content, and materials uploaded or processed through the Service
  • "Services" refers to all features and functionality provided by BeemHR

3. Service Description

BeemHR provides cloud-based human resources management software, including but not limited to:

  • Employee information management
  • Payroll processing and CPF calculations
  • Leave management and approval workflows
  • Contract management and digital signatures
  • Reports and analytics
  • Document storage and management

4. User Accounts and Access

4.1 Account Creation

Company Administrators are responsible for creating and managing user accounts. Users must:

  • Provide accurate and complete information
  • Maintain the security of login credentials
  • Notify their administrator immediately of any unauthorized access
  • Be at least 16 years of age

4.2 Account Responsibilities

You are responsible for all activities that occur under your account. Company Administrators are responsible for:

  • Managing user access and permissions
  • Ensuring compliance with applicable employment laws
  • Maintaining accurate employee data
  • Timely payment of subscription fees

5. Acceptable Use Policy

You agree NOT to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws, regulations, or third-party rights
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to the Service or other users' data
  • Interfere with or disrupt the Service or servers
  • Reverse engineer, decompile, or disassemble the Service
  • Use the Service to harass, abuse, or harm others
  • Scrape, spider, or crawl the Service
  • Remove or modify any proprietary notices or labels

6. Data Ownership and Privacy

6.1 Your Data

You retain all rights to the data you submit to BeemHR. By using the Service, you grant us a limited license to process, store, and display your data solely for the purpose of providing the Service.

6.2 Company Administrator Rights

Company Administrators have access to and control over all employee data within their organization. Employees acknowledge that their data may be accessed by authorized company personnel.

6.3 Data Processing

We process your data in accordance with our Privacy Policy and applicable data protection laws, including GDPR. We act as a data processor on behalf of Company Administrators.

7. Payment and Subscription

7.1 Fees

Company Administrators agree to pay all applicable fees as outlined in their subscription plan. Fees are subject to change with 30 days' notice.

7.2 Billing

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • Late payments may result in service suspension or termination

7.3 Suspension for Non-Payment

We reserve the right to suspend or block access to the Service if subscription fees are not paid within 30 days of the due date.

8. Intellectual Property

BeemHR and all related trademarks, logos, and service marks are the property of Beem Pte Ltd. The Service, including all software, designs, and content, is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Service during your subscription period.

9. Service Availability and Support

9.1 Uptime

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. Scheduled maintenance will be announced in advance when possible.

9.2 Support

Support is provided to Company Administrators via email. Response times vary based on subscription plan and issue severity.

10. Disclaimers and Limitations of Liability

10.1 Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BEEM PTE LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.

10.3 Employment Compliance

Company Administrators are solely responsible for compliance with all applicable employment laws, tax regulations, and labor standards. BeemHR provides tools but does not provide legal or tax advice.

11. Indemnification

You agree to indemnify and hold harmless Beem Pte Ltd, its affiliates, and personnel from any claims, losses, damages, liabilities, and expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your employment practices or decisions

12. Termination

12.1 By You

Company Administrators may terminate their subscription at any time. Termination will be effective at the end of the current billing period.

12.2 By Us

We may suspend or terminate your access immediately if you:

  • Violate these Terms
  • Fail to pay subscription fees
  • Engage in fraudulent or illegal activities
  • Pose a security risk to the Service or other users

12.3 Data Export

Upon termination, you may request an export of your data within 30 days. After 30 days, we may delete all data in accordance with our retention policies.

13. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email or platform notification at least 30 days before taking effect. Continued use of the Service after changes constitutes acceptance.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of Singapore. Any disputes shall be resolved through:

  • Good faith negotiation
  • Mediation, if negotiation fails
  • Binding arbitration in Singapore under the Singapore International Arbitration Centre (SIAC) rules

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Beem Pte Ltd regarding the Service.

17. Contact Information

For questions about these Terms, please contact:

Beem Pte Ltd
Email: legal@beemhr.com
Support: support@beemhr.com
Address: [Your Company Address]

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